Frequently Asked Questions
Everything you need to know about your Knights Gear experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At Knights Gear, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% by 2025.
How should I care for my Knights Gear apparel?
To preserve the life of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking page to follow your package's journey.